We aim to deliver high-quality digital services and strive for client satisfaction. However, in the event
that a client is not satisfied with the delivered services, the following policy applies:
**Eligibility for Refund:**
– A request for refund must be made within 7 days of service delivery.
– Refunds will only be considered if the delivered service does not match the agreed scope.
**Non-Refundable Items:**
– Work already approved or partially delivered milestones
– Delays caused by lack of client communication
**How to Request a Refund:**
Email us at help@webcorelogic.com with your service details, reason for dissatisfaction, and any
supporting documentation.
**Refund Process:**
Each refund request will be reviewed by our team. If approved, refunds will be processed within 7-10
business days.
**Exceptions:**
Refunds may also be issued in case of billing errors or duplicate payments.
**Policy Changes:**
We reserve the right to amend this policy at any time. Any changes will be posted on this page
Know of a project you wish to work on? Let’s talk about it. With an initial message from you, we will help you hone your idea to fruition with the right technology and the right team.
Web Core Logic is a remote-first software development agency helping businesses across the EU build custom digital solutions.
Volksgartenstraße 17, 50677 Köln
Phone: 492213909770
Email: help@webcorelogic.com
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